If you travel using our guides and don’t love them so much that you would tell your best friend about us, we’ll give you your money back.
The purpose of our guides is to (1) enhance your trip and (2) save you TIME. On average, customers report that using our guides saved them 10-20 hours of planning time and enabled them to prioritize which sights and activities best fit their travel group because we provide ratings on popular things to do.
We realize that much of the information in our guides is online. Our guides put all the information you need in one place and reduces the hours of researching you need to do to find this information on your own.
Our guides contain our tried and true travel tips, game plans, custom maps, and one-of-a-kind audioguides (if included). Producing these required hundreds of research hours and thousands of travel dollars to create.
Although many people deep into the planning process purchase our guides and still find them a good value, some feel they have not learned any new information. Think about how confident you are about where you are traveling before purchasing.
To receive a refund, you need to (1) use our guides (2) go on your trip and (3) answer a few questions about how we can improve the guide.
We do this because the value of the guides is often easier to see once you are on vacation.
We are always striving to improve our guides. Knowing the reasons you want a refund will help us help others in the future.
If you would like to request a refund, please Contact Us and we’ll be in touch within 1 business day.